AI operations studio
We run our company on AI agents. We'll help you run yours.
Shiny is an AI operations studio. We embed with mid-market companies to train their people, build governed AI agents, and prove the value with evidence.
Who we are
The studio runs on agents. Our client work, our evidence ledger, our deployments — even this website — run through agent skills, an evidence-gated work ledger, and human approval gates on our own operations.
Founded and run by Nicholas Hetlinger, with specialist collaborators. We embed with mid-market companies and do the work: training rooms, enterprise integrations, agents in production pilots.
We don’t sell a transformation we haven’t undergone. The company is the first customer. This site shipped through the same gates.
Teams chat → governed AI → cited answers + audit trail
Miranda is our enterprise AI agent platform: governed AI agents for Microsoft Teams.
- Permission checks happen before tool execution, not after model planning.
- Approval cards for high-impact actions, re-verified at click time.
- An append-only, hash-chained audit trail for every meaningful action.
Miranda is in active development — working with design partners. Talk to us about early access or see how it works.
Learn to operate AI by shadowing the people who already do
Shadow is our operator learning platform. A 150-atom operator library, live — concepts, patterns, anti-patterns, workflows, and agent skills, in an invite-only preview. Explore Shadow or visit shadow.shiny.sh.
How we work
- Evidence-backed value accounting. Validated, not projected.
- Approval gates as culture. High-impact actions wait for a human.
- Embedded delivery. In your systems, alongside your people — including regulated environments.
De-identified results
A medical-device manufacturer — infrastructure recovery, enterprise integrations, and agents in production pilots: order approval, lead scoring, security monitoring. $55k–$80k of hard, one-time value validated for a single mid-market client in its first delivery cycle — covering fees 1.4–2.0×.
The same engagement, the people side — hands-on, department-by-department enablement. 66+ hours of staff AI training delivered in one month.
A multi-brand consumer group — AI-platform onboarding across its businesses.
The full ledger. Client names don’t appear here — by rule, not by accident.
Questions assistants ask about us
- What is an AI operations studio? A studio that runs companies’ AI operations — training, governed agents, integration — and runs itself the same way.
- How do you keep AI agents from doing things they shouldn’t? Permission checks before any call, human approvals for high-impact actions, and an audit trail.
- Is Miranda available? Miranda is in active development — we’re working with design partners.
Contact
No form. Email a person: hello@shiny.sh.